ISLAMABAD – In a bold move to transform retail operations, Telenor Pakistan has officially launched its next-generation Commission Management System (CMS), bringing greater transparency, real-time accuracy, and strategic agility to its retail and franchise ecosystem.
Developed using SAP and hosted securely on Google Cloud, the new CMS redefines how commissions are calculated and disbursed across the company’s retail channels. This high-impact transformation was made possible through close collaboration with Telenor’s system integration partner, Tallymarks Consulting (TMC).
The unveiling ceremony took place at Telenor Pakistan’s Islamabad headquarters, where top leadership—including CEO Khurrum Ashfaque, CTO Awais Naseem Vohra, Chief Consumer Business Officer Waqas Aman Ullah, and Vice President IT Qurban Ali—gathered to celebrate the launch.
Speaking at the event, CEO Khurrum Ashfaque emphasized the platform’s strategic importance: “This CMS represents a major leap forward in our digital transformation journey. It strengthens our operational core while empowering our partners through transparency and performance-driven insights.”
Waqas Aman Ullah, Chief Consumer Business Officer, called the CMS a “key differentiator” in the fiercely competitive telecom sector. “This system enables us to build lasting partnerships by aligning better business performance with trust and transparency,” he said.
Adding a technical perspective, CTO Awais Naseem Vohra remarked, “The CMS is a foundational step toward our goal of becoming a fully digital operator. It helps us better understand and serve our retail partners by adapting to their evolving needs.”
The newly launched CMS offers instant access to earnings, campaign insights based on real-time data, and timely disbursements—creating a win-win for both Telenor and its partners. Moreover, it’s set to enhance customer satisfaction through data-led, personalized offerings and smarter engagement across touchpoints.
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